1. Pay Attention - Be Aware of Others & Sensitive to the Immediate Context of Actions

2. Listen Closely  - Understand Other Points of View

3. Be Inclusive - Welcome All; Don't Exclude Anyone

4. Don't Gossip - Remind Others of the Importance of this Practice

5. Show Respect - Honor Others (Especially in Disagreement)

6. Be Agreeable - Find Opportunities to Agree

7. Apologize Sincerely - Repair Damaged Relationships

8. Give Constructive Comments, Suggestions & Feedback - No Personal Attacks (Focus on Issues)

9. Accept Responsibility - Don't Shift Blame; Share Disagreements Publicly

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